Our Services
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AV Planning Services
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ROM Budgeting
In addition to being spreadsheet geeks, we use two internal software tools to create fast and accurate budget estimates.
Sightline Studies
We created calculators to confirm screen sizes and sightlines for many typical scenarious. Other times, it’s easier to just create a 3D model to confirm everyone has good display sightlines.
Needs Analysis
Technology should be based on functional requirements, not a salesman’s equipment list. Everything we do circles back to our VIBE Needs Analysis Process. We are checklist nerds.
Pivot Analysis
Pivot tables are the peak of the mountain for spreadsheet geeks and the best way to interpret a lot of data when making decisions about budget or planning.
Design Services
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CAD drawings
We work in AutoCAD, Revit, Sketchup, and 3D Max. We issue drawings for SD, DD, and CD including floorplans, RCP, elevations, sections, schematics, rack elevations, panel details, schedules, and risers.
BIM Coordination
Our team members have been reviewing clash detection reports in Navisworks for over a decade.
3D modeling
We like to create quick Sketchup models early in the process to help visualize critical elements and discuss with stakeholders. This is great for both sightlines and ergonomics.
Prediction / Simulation
Predictive modeling is essential to evaluate the performance of different sound system designs and acoustics in larger spaces. Also useful for reviewing coverage of CCTV security camera systems and wireless access points.
MEP Coordination
This separates the men from the boys. We’re pretty sure some projects spend more than their entire AV budget on change orders for failed infrastructure coordination. Ditto for coordination with ID, structural, and furniture.
BOM Generation
Our Bill of Materials is structured to provide a breakdown of materials, labor, and other costs per room and per system (audio, video, control, etc). We show detailed subtotals for each room type and the number of rooms of that type.
CSI Specifications
We have an extensive consulting background and can provide a full CSI Master Format specification and biddable construction documents, if required.
Elevations and Sections
Sections are critical for video sightline studies and verifying audio system interference. Elevations are extremely useful for coordination with other design team members, particularly interior design.
Build Services
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Project Management
Our Project Managers will make sure your project gets completed on time and on budget by following our detailed VIBE PM Process.
ERP System
Our Enterprise Resource Planning System tracks every detail of our projects. It took 6 months to complete the API integration with our custom estimating software.
QA / QC Systems
Our VIBE Quality Assurance / Quality Control program makes sure all boxes are checked… and we love checklists. That checklist grows constantly. Our culture: It’s always ok to make a mistake, but not ok to repeat it.
Job Coordination
Just like MEP Coordination is what separates the men from the boys for design, so it is for construction. The amount of time and money wasted on poor AV coordination with typical AV Integrators keeps our clients coming back to us. Stop the Change Orders.
Project Portal
Our ERP includes a project portal for reviewing all work orders, invoices, and change orders. We use a custom database for tracking assets on larger projects.
Commissioning
Have we mentioned our Checklists? Our VIBE QA/QC process means you won’t have to beta test your AV system. Stop being a guinea pig for your AV Installer. Sometimes cheap is actually more expensive. What is your time worth?
Training
We do 3x as much training as others. Why? User confidence drives adoption and increases your technology ROI. We literally bring catering and cake to some larger projects. Does your AV partner consider the science of user adoption?
Startup Support
On larger projects we include startup support to make sure that you get off on the right foot. Why? The same reason as our training mentality. It’s all about user adoption. Our competitors forget that technology requires people.
Support Service
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Managed Services
What’s the real cost when your technology fails? Be proactive, not reactive. We can match a program to your budget to keep you up and running at a cost that makes sense.
SLA Resonse
Our managed services include Service Level Agreement response times tied to our ticketing system. We just prefer to do it with phone calls to a dedicated team member saving you the bureaucracy headache.
Remote Monitoring
Remote monitoring is the best way to be proactive and stop being reactive. We can often fix a problem before you even know it’s happened. We can create triggers to automagically create a service ticket.
Real Time Alerts
Real time alerts can be configured based on the service interruption level. This can go directly to our support staff and / or your onsite staff for immediate resolution.
Ticket Management
Our ticket management system is tied to our SLA response times and can automatically create a ticket based on a response from our remote monitoring system.
Workmanship Warranty
All of our larger projects include a 1yr workmanship warranty in addition to all manufacturers warranty, so you don’t pay a dime for any repairs or fixes. We stand behind our work 100%.
Proactive Maintenance
Our Maintenance Service Agreements include proactive maintenance. We almost always find something that would have led to a service interruption or lockup. Other times, it’s a great opportunity to answer a few questions. One single failure leads to hesitation and a drop in user adoption that is hard to overcome and affects your investment.
Our Process
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What People Are Saying
Clients rely on our experience
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“The VIBE team has helped us define and document our AV standards across our entire campus, creating the ability clearly communicate requirements to our design, construction, installation teams, and internal stakeholders. It’s great to have a partner with deep and diverse engineering experience to help us save time and solve problems.”
Jason Webster
Florida International University
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“I have always found VIBE’s knowledge of Audio/Video Systems exceptional. Your background in music and low voltage engineering easily complimented the 20+ projects we have successfully worked on together.”
Edward Dugger
Edward Dugger + Associates
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“Having Vibe Design as a trusted partner has allowed us to expand our offerings to our customers while trusting that they will deliver the quality product our customers have come to expect. Vibe has always been conscious of our mission, and acted with our best interest in mind. We look forward to many more successful implementations in the years to come.”
Ildefonso Balart
Connect C3
